WinWin Registration, Login and Verification Process

Before you register, you need to meet certain conditions to comply with gambling regulations in Bangladesh. The platform enforces these rules to protect users and maintain a secure betting environment. Understanding these requirements helps you avoid problems during account creation. Here are the key registration rules:

1. You must be at least 18 years old to create an account and place bets.
2. Only one account per person is allowed. Multiple accounts will be blocked.
3. You must provide accurate personal information that matches your official documents.
4. You need a valid phone number or email address for account verification.
5. You must complete identity verification before making your first withdrawal.

New players receive generous welcome bonuses for both casino games and sports betting after registration. The casino welcome bonus offers up to 200% on your deposit plus 150 free spins. Sports bettors can claim a separate welcome package designed for betting markets.

Both bonuses activate automatically after your first deposit. You must meet the wagering requirements before withdrawing bonus funds.

Some users encounter problems during registration due to technical issues or incorrect information. Most problems have simple solutions that you can try before contacting support.

Problem: Registration form doesn’t submit | Solution: Check your internet connection and ensure all required fields are filled correctly. Try clearing your browser cache or using a different browser.

Problem: Phone number or email already registered | Solution: You may already have an account. Try logging in with your existing credentials or use the password recovery option.

Problem: Verification code not received | Solution: Check your spam folder for emails. For SMS codes, wait a few minutes and request a new code if needed.

Problem: Registration button not working | Solution: Disable VPN or proxy services and try again. Some connection types are blocked for security reasons.

Problem: Age verification failed | Solution: Ensure your date of birth matches your official documents. Contact support if you meet the age requirement but still cannot register.

If you forget your password, you can reset it using your registered email or phone number. The recovery process is secure and takes just a few minutes.

1. Click the “Forgot Password” link on the login page.
2. Enter your registered email address or phone number in the recovery form.
3. Check your email or SMS for the password reset link or code.
4. Click the link or enter the code to access the password reset page.
5. Create a new strong password and confirm it by typing it twice.
6. Log in with your new password to access your account.

You can permanently delete your account if you no longer want to use the platform. Common reasons include responsible gambling measures, privacy concerns, or simply no longer needing the account.

1. Log in to your account and navigate to account settings.
2. Withdraw any remaining balance from your account before deletion.
3. Contact customer support via live chat or email and request account deletion.
4. Confirm your identity by providing the required verification details.
5. Wait for support to process your request. Account deletion is usually completed within 24-48 hours.